Frequently Asked Questions
Clear answers about BorderPay accounts, verification, wallets, FX, payouts, and support.
Which countries can use BorderPay?
How does verification work?
Which business activities are not supported?
What documents are required for business verification?
Which business registration or tax number should I enter?
Which accounts and wallets can I access?
How do I receive money?
Can a UK or non-resident business receive EUR payments?
Which digital-currency transfers are supported?
How do payouts and withdrawals work?
Do you support African local rails and mobile money?
How secure is BorderPay?
Are cards available now?
What fees should I expect?
How long does verification take?
How can I contact support?
Still have questions?
Our team can help with onboarding, transfers, payouts, and account access.